2. Privacy Frameworks
2.1. EU-US and Swiss-US Privacy Shield Frameworks
Bitium adheres to the EU-US and Swiss-US Privacy Shield Frameworks as set forth by the US Department of Commerce regarding the collection, use and retention of personal information from European Union member countries and Switzerland. Bitium Services are certified for both Privacy Shield frameworks under the self-certification of Google LLC, which wholly owns Bitium, Inc.. More information about Google’s certification is available at https://policies.google.com/privacy/frameworks, and you can view Google’s certification on the Privacy Shield website at www.privacyshield.gov.
Bitium remains responsible for any of your personal data that is shared under the Onward Transfer Principle with third parties.
If you have an inquiry regarding our privacy practices in relation to our Privacy Shield certification, we encourage you to contact us at . Bitium is subject to the investigatory and enforcement powers of the US Federal Trade Commission (FTC). You may also refer a complaint to your local data protection authority and we will work with them to resolve your concern. In certain circumstances, the Privacy Shield Framework provides the right to invoke binding arbitration to resolve complaints not resolved by other means, as described in Annex I to the Privacy Shield Principles.
3. Information Collected by Bitium:
Bitium offers a variety of applications and services collectively referred to as “Bitium Services.” Bitium collects information from individuals who visit the Bitium Websites.
3.1. Personal Information
Bitium will have access to third party personal information provided by you as part of using Bitium Services. This information may include third party names, email addresses, passwords, etc., and will be used solely in conjunction with your use of Bitium Services. We do not share any third party personal information with anyone for promotional purposes, nor do we utilize it for any purposes you do not expressly consent to. If you elect to refer other users to the Bitium Websites, we request their email addresses and names to facilitate the request.
Bitium is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequent transfers to a third party acting on its behalf. Bitium complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
With respect to personal data transferred or received pursuant to the Privacy Shield Framework, Bitium is subject to the regulatory enforcement power of the U.S. Federal Trade Commission. In certain situations, Bitium may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In the event that Bitium posts user/customer testimonials on the Bitium Websites, such testimonials may include names or other personal information. We acquire permission from our users before posting these on the Bitium Websites. Bitium is not responsible for Personal Information users elect to include in their testimonials.
3.2. Usage Details
Bitium may record your usage details such as time, frequency, duration and pattern of use, features used, and the amount of storage used in order to enhance your experience using the Bitium Services, and to help us provide you the best service possible.
3.3. Contents of your User Account
We store and maintain usernames, passwords and other data stored in your user account at our facilities in the United States. In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account. Hence your files and data may remain on our servers even after deletion or termination of your user account. The contents of your user account will not be disclosed except as necessary to use the Bitium Services.
3.4. Financial Information
3.5. Visitor Details
We use your Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system, and other visitor details collected in our log files to analyze the trends, track user behavior and administer and improve Bitium Websites.
We use temporary and permanent cookies to enhance your experience of the Bitium Services. Temporary cookies will be removed from your computer each time you close your browser. By selecting ‘keep me signed-in’ or related options in Bitium Services, a permanent cookie will be stored in your computer and you will not be required to sign-in by providing complete login information each time you return to certain parts of our website. If you have turned cookies off, you may not be able to use registered areas of the website. We tie cookie information to your email address when you elect to remain logged in so as to maintain and recall your preferences within the website. We may from time to time employ the use of pixel tags on the website and in emails. Pixel tags such as web beacons are 1x1 images that are embedded onto a web page to document traffic and for website analytics without collecting any Personal Information.
5. Links from Bitium Websites
6. Sharing Information
Bitium shall remain liable under the Privacy Shield Principles for onward transfers to its agents, if its agent processes Privacy Shield information in a manner inconsistent with the Principles, unless Bitium can prove that it is not responsible for the event giving rise to the damage.
7. Legal Requests
Bitium requires appropriate legal process (i.e., subpoena, court order, or other valid process) before disclosing non-public user account information. In the United States, this means Bitium requires a search warrant before disclosing to law enforcement the contents of non-public user communications. Bitium will not provide any non-public user information to non-U.S. law enforcement agencies without a valid U.S. court order (via the mutual legal assistance treaties or letter rogatory). Bitium will attempt to notify users of law enforcement requests for information except where (1) we are legally prohibited from providing notice (e.g. by an order under 18 U.S.C. 2705(b)); (2) an emergency situation exists involving a danger of death or serious physical injury to a person; or (3) we have reason to believe notice wouldn’t go to the actual account holder (e.g. an account has been hijacked).
We follow industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing Bitium Services to you and are bound by confidentiality obligations.
9. Information Choices
10. Accessing, Updating and Removing Personal Information
We provide users with access to their Personal Information. Users may correct, update or remove any such Personal Information either by accessing their user account or by contacting Bitium Customer Support. Changes may take up to 48 hours to take effect. We respond to all inquiries within 30 days.
11. Legal Requests and Investigation
13. Notification of Changes
14. User-Generated Content
We may provide the capacity for users to post information in public spaces on the Bitium Websites (for example, in our customer support repository). This information may be publicly available to all users and visitors to Bitium. We require registration to publish information, but given the public nature of these spaces, any Personal Information disclosed within these forums may be used to contact users with unsolicited messages. We encourage users to be cautious in disclosure of Personal Information in public forums, as Bitium is not responsible for the Personal Information users elect to disclose.